Customer reviews of Imperial Cars

By Victoria P on 03 October 2017 | Verified purchase

Both members of the team were really helpful and efficient and the car seems good. This is the third car we've bought from Imperial Cars in the last few years, they're our go to garage. Would recommend.

By Christopher S on 12 September 2017 | Verified purchase

Very easy experience - was given an upfront indication of what was possible in terms of options, negotiating prices etc and after some shopping I decided that Imperial Cars was the best value. Transaction was easy and a good level of transparency given for the purchase of a second hand car. Would happily buy from again.

By Naomi C on 10 December 2016 | Verified purchase

I have found buying cars daunting as I know nothing about them and worry about the "hard sale" tactics. I chose imperial cars as a friend had purchased a car from them. The guys there were very helpful and nice. I didn't feel pressured at all to buy from them. I love my car and would recommend them if you, like me, find the whole "sales" thing annoying and daunting.

By Gary H on 21 September 2016 | Verified purchase

I found dale very helpful and polite, the car I bought has been very reliable and I got a reasonable price for the car I traded in.

By David B on 04 August 2016 | Verified purchase

Extremely helpful ! Did exactly what they said , really can't fault them ! And the car is a dream !!!!

By Paul C on 04 August 2016 | Verified purchase

I bought a Mercedes C Class from Imperial Cars Cheltenham back in April. The service was excellent, The sales team were really helpful and knowledgeable and the car was in really good condition just as they said and was very clean. I have had no issues with it whatsoever up to now. I would thoroughly recommend this garage to any of my family and friends who were thinking of changing their car.

By Jodie M on 04 August 2016 | Verified purchase

I looked at numerous cars at varies dealers , but finally found the one I wanted at imperial cars !! Immaculate condition and the right price ! Really nice people to !

By Rose M on 04 August 2016 | Verified purchase

Was very nervous about buying a car being a lady alone, However Vsnce and Dale at Imperial Cars soon put my mind at ease with their helpful friendly advice.

By Nigel S on 24 August 2018 | Purchase not verified

Their customer service is none existent. They were very unhelpful and unwilling to admit responsibility for their error.

By Tim R on 01 June 2018 | Purchase not verified

Superb service throughout. Vance was brilliant and patient when it came to purchasing a car. They are not at all pushy and let you look around at you leisure. I also was offered a good part exchange deal. I would definitely recommend Imperial Cars. I am very happy with my new vehicle.